Make Late Fee's visible to customers
A
Alison Faulkner
We use Connectwise and QuickBooks Online - the only way to apply late fees automatically is through Quickbooks. However it is not added to the invoice PDF as Flexpoint gets the pdf from Connectwise. We do not have the option to have PDF invoices pulled from QB as it does not have the level of customization that our customers expect. When paying the invoice, would be great if customer can see Invoice amount, late fee amount and total due. If the system is unable to update a pdf, there should be a line while paying that there is a late fee and what the fee is. Also in the invoice list perhaps a column called late fee applied and a yes or no in that column