Right now the total open balance amount on the Dashboard considers an amount closed as soon as ACH begins processing. I'd like to suggest we don't count a payment as received just because ACH is processing. Sometimes it can be as much as five days before we receive payment OR the ACH payment can fail.

This means we always have a mismatch between what our QBO app shows is open and pending and what Flexpoint believes is pending requiring us to delve into the mintuae or the Payments report to track ACH items that are Processing.

I think removing this will allow the dashboard to have more value as it will be accurate, literally as we don't yet have that money - and can account for the rare scenario an ACH fails and not lead us astray when projecting cashflow.