Disable "Add a Credit Card" Prompt | Voters

Disable "Add a Credit Card" Prompt

Sage Chevins

It seems that each time a customer goes to their settings, they are prompted with a popup to add a credit card. This is annoying for customers, especially those that don't want to load a credit card. There should be an option to disable this.

October 23, 2024

David Szpunar

There should be a per-client way to disable the pop-up prompt; clients should be able to sign in to view their payment history or invoices without being prompted to add a payment method, but I'm fine with it being a default prompt if they don't have one (unless they choose to stop seeing it), as long as they are prompted equally to enter a credit card OR bank account, or nudged towards bank account ideally (maybe as the default?). Maybe a checkbox on the page that says "don't remind me to enter a payment method next time" or something, so people can self-quiet, after they've seen the prompt at least once?

Wes Ashley

@Sage Chevins Payors with no payment method added are prompted to add a payment method. They can add either a credit card or bank account!

Wes Ashley It is very annoying that the default suggested method is credit card. I get its another income stream for you, but the main reason I switched to FlexPoint is so me and my clients can avoid CC fees with ACH.